As a company we recognise that our biggest asset and core strength is our staff team who we value highly...

Andover Nursing Services Ltd prides itself on delivering a high standard of care and this is achieved by engaging high calibre individuals. We only engage the best people who are reliable, committed and take ownership of the role they perform. Staff registered with our company can expect comprehensive training and continuing professional development. We offer very competitive rates of pay, holiday pay, clinical supervision, appraisal system, an occupational health clinic, induction programme, free 1st uniform, ‘refer a friend’ voucher scheme, staff mentoring, a pension scheme (auto enrolment) and a 24 hour on-call support system by trained staff.
 
Please click on the questions below, which will answer many of your initial questions.
 
Andover is keen to talk to anyone who wants further information or is interested in joining us. You are more than welcome to send in your CV, but you will need to complete our application form also in line with our regulation as an Agency.
 
Q. I haven’t got any care experience; can I still apply to be a care support worker?
A. We require that you have 6 months paid care experience within the health and social care sector. If you have experience as a carer within a professional setting for children, young adults and/or the elderly we would like to hear from you. 
Q. I have another job, can I still work for you?
A. Yes you can. If you already work in the NHS we cannot supply you into the same Trust via the Agency but we can provide you with work elsewhere. We supply both to the NHS and the private sector throughout Wales, so you can fit in the shifts and locations that best suit you. We have different shifts that you can fit in around your substantive post. We can advise you if you have any concerns and work with you to find shifts that suit your working pattern whilst being mindful of the working time regulations.
Q. I can’t drive, can I still apply?
A. Due to the wide variety of locations you need to be a car owner/driver. Otherwise you will not get to all the locations on time using public transport.  
Q. Do I need to fill out a DBS form?
A. Yes. All individuals need to have a DBS Check. The cost of the DBS is £51.00, payable by you. We use a rapid response online service company to complete our DBS checks and providing there are no in depth checks needed or further checks the DBS is usually returned within 3-5 days. However, if you are registered with the update service, we will still need to see the original DBS Certificate and do an online check with the DBS. 
Q. How many references do I need to supply?
A. We require 2 professional references. 1 reference must be from your current or most recent employer.
Q. Where will I be placed?
A. We place throughout South Wales within the NHS trust and Independent Sector-Nursing Homes, Residential Homes and Secure Units. Placements are predominantly within the areas of Cardiff, Newport, Swansea, Bridgend, Abergavenny and Rhondda Cynon Taff. The level of care experience and current training you have will determine where we will place you. We will never place you in a setting that we feel is above your skill level. If you are already working for the NHS and hold a substantive post, we cannot place you there, but we can place you in many other settings.
Q. What training do I need and will you provide it?
A. We have an extensive Induction Programme in place to ensure you meet all of our training requirements. Individuals will not be placed until all training is completed in full. Induction training is via E-learning and is charged per module and this covers the following modules: Adult Abuse, Infection Control, Fire Safety, Food Hygiene, CoSSH, Health and Safety, Equality and Diversity etc. Emergency First Aid and Manual Handling requires a deposit which is refunded to you after a period of undertaking shifts with us. Non-mandatory training such as Management of Violence and Aggression (MOVA), PBM (Positive Behaviour Management) and other interesting courses we source do carry a fee which is payable in advance or deducted from your pay. The majority of training is either held at our premises, within the Cynon Valley or at our external trainers in Swansea/ Cardiff areas. Please ask for our full Training Programme and any applicable charges for training.
Q. Do I get a free uniform?
A.  The first issue uniform is free and there is a small charge for subsequent uniforms.  
Q. How long does the application process take?
A. Andover Nursing has a robust recruitment procedure and training programme in place. This is to ensure that all checks and training is satisfied to our high standard before we offer any individual placements. If all runs smoothly we expect to have completed the whole process within within 3-5 weeks, longer if there are any delays with you being available for training and if your references are slow to come back.
Q. How many hours a week will I get once I’m registered?
A. We have many work contracts but we cannot guarantee any hours – full or part time. If we have the placements available we will offer them to all registered individuals. The more flexible you are about when and where you work, the more work is available to you.
Q. What are the pay rates?
A. Pay rates will vary from placement to placement. However, they are above minimum wage rising to £17ph for care support workers depending on type of placement, shift times and whether it is in the weekday or weekend. Registered Nurses pay rates will be discussed at interview stage. Full pay details will be discussed at interview stage if successful.  
Q. When will I be paid?
A. You will be paid weekly, commencing 2 weeks in arrears. We deduct tax and national insurance at source on your behalf.
Q. Do I get mileage paid?
A. We do not pay mileage unless stipulated when we offer you the work placement.
Q. Do you have a pension scheme?
A. We operate auto-enrolment into the People’s Pension scheme, full details of which will be enclosed with your welcome pack once registered.